Every listing
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Emergency & official updates
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Call 911 for life-threatening emergencies
Call 911 if someone is hurt, trapped, or in danger. Do not call 911 for downed trees or to ask questions; use your county info line instead.
Hours: 24/7
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Escambia County Citizen Information Line
Call with questions about the storm response in Escambia County, including Pensacola. Staffed around the clock during the emergency.
Hours: 24/7
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Okaloosa County EOC: Hurricane Isaias updates
Latest post 12 p.m. Oct 13; EOC at Level 2, per Okaloosa County EOC page.
The county's official list of Isaias updates: shelters, supply sites, debris pickup, water service and recovery centers. Evacuation orders for Zones A and B have been lifted.
90 E College Blvd, Niceville, FL 32578
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Santa Rosa County Citizen Information Line
Call with questions about the storm response in Santa Rosa County. Do not call 911 to report downed trees or power lines.
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Dial 2-1-1: 211 Northwest Florida
High call volume after Isaias. Stay on the line or leave a message (Santa Rosa County, Oct 12).
Free help finding food, shelter, water, and other recovery services. Run by United Way of West Florida for Escambia, Santa Rosa, Okaloosa and nearby counties. You can also text your ZIP code to 898211 (Mon-Fri 9am-5pm).
Hours: 24/7
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Escambia County Storm Center (official updates)
Evacuation orders for Zones A and B were lifted 6 a.m. Oct 11 (County Update #9). The site banner may still show the old order.
Escambia County Emergency Management's page for Isaias news and recovery updates. Office line is 850-471-6400.
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Florida Highway Patrol: dial *FHP (*347)
From a cell phone, dial *347 to reach the Florida Highway Patrol about crashes, stranded drivers, or dangerous drivers. Call 911 for any emergency.
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Okaloosa County Citizens Information Line
Listed on the county's storm FAQ page (checked Oct 13). The Isaias EOC page does not say whether it is staffed now.
County information line for storm questions. Call 911 only for police, fire, or medical emergencies.
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Santa Rosa County Emergency Management (official updates)
Official Isaias updates and community resources for Santa Rosa County. Evacuation orders for Zones A, B and C have been lifted, but visitors should not go to Navarre Beach.
Hours: Mon-Fri 8am-4:30pm (office)
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Santa Rosa County road and bridge closures
County alert list still showed more than 20 Isaias road closures, last edited Oct 13, 11 a.m.
County list and map of roads closed by Isaias. Most roads are passable but not fully clear. For state roads such as I-10 and Hwy 87, 89, 90 and 98, check FL511.
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Alert Escambia: sign up for emergency alerts
Free county alerts by text, call, or email for Escambia County. Sign up online.
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Alert Santa Rosa: sign up for emergency alerts
Free Santa Rosa County emergency alerts. Sign up online.
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FloridaDisaster.org: Hurricane Isaias updates
The state's official Isaias page from the Florida Division of Emergency Management. Lists supply sites, resource centers, feeding sites, and hotlines.
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Okaloosa County emergency alerts sign-up
Sign up for free Okaloosa County emergency alerts (Alert Okaloosa) by text, phone or email. You can also text OKALOOSAFL to 888777.
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City of Crestview emergency alerts (CodeRED)
Sign up for City of Crestview alerts through CodeRED. Use the sign-up link on the city's Isaias page. For questions, email pio@cityofcrestview.org with 'Hurricane Isaias' in the subject.
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City of Pensacola 311 (non-emergency)
City said 311 phone lines were down as of Oct 12, 8 p.m. Use the website portal or email.
Report City of Pensacola issues like road debris and downed trees. Use the online portal or email 311@cityofpensacola.com while phone lines are down.
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Gulf Breeze Police text alerts
Free traffic and safety alerts from Gulf Breeze Police by text. Text any ZIP code (for example 32561) to 888777. Text STOP to opt out.
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Okaloosa County Sheriff's Office non-emergency line
Call for non-emergency police help or to report a suspected scam. Call 911 if life is in danger.
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Santa Rosa County curfew lifted
Curfew lifted by the Sheriff's Office, per Santa Rosa County Update #11 (Oct 12, 6 p.m.).
The dusk-to-dawn curfew in Santa Rosa County has ended. Most roads are passable but not fully clear, so only travel if you need to.
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Escambia County road closures
Map of closed roads in Escambia County. Many roads still have downed trees and power lines. Treat dark traffic lights as four-way stops.
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Okaloosa County road closures map
Checked Oct 13; most Isaias entries last updated Oct 10-11, so check the map.
County map of closed or blocked roads. Some roads washed out, such as Atwell Rd near Crestview and Okaloosa Ave in Valparaiso. Never drive through flooded roads or near downed lines.
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Report boating hazards to FWC
Watch for floating and sunken debris at boat ramps and on the water. Report hazards to navigation to the Florida Fish and Wildlife Conservation Commission.
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City of Pensacola road closures
Status of roads inside Pensacola city limits.
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City of Fort Walton Beach
City storm update last updated Tuesday Oct 13.
Main city line for Fort Walton Beach. Some city offices have moved for now to the Recreation Center at 132 Jet Drive NW because of storm damage.
107 Miracle Strip Parkway SW, Fort Walton Beach, FL 32548
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City of Destin
Main city line for Destin. The city asks residents to report Isaias damage on the county's online form.
4200 Indian Bayou Trail, Destin, FL 32541
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City of Crestview Hurricane Isaias information
Crestview's official Isaias page with debris rules, cleanup help and city services. Email questions to pio@cityofcrestview.org with 'Hurricane Isaias' in the subject.
198 North Wilson Street, Crestview, FL 32536
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City of Niceville
Main city line for Niceville. For Public Works, use extension 2004.
208 N Partin Drive, Niceville, FL 32578
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Mid-Bay Bridge and Spence Parkway tolls suspended
Tolls suspended per the Governor's Oct 12 update.
The state has stopped collecting tolls on the Mid-Bay Bridge and Spence Parkway in Okaloosa County, and on the Garcon Point Bridge in Santa Rosa County.
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FL511 road and bridge conditions
The state's live map of road and bridge closures and detours. Check the website or app before you drive. Never drive through flooded roads.
Hours: 24/7
Shelters
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Escambia County shelters: none listed open
As of Oct 13, the state shelter list shows Escambia public shelters closed. Pensacola Bay Center closed Oct 10.
No Escambia County shelter is listed as open to the public right now. If you have nowhere safe to stay, call the county info line or 211.
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Milton Community Center shelter (Clyde L. Gracey)
Open until further notice per Santa Rosa County (Oct 12, 6 p.m.). State shelter list also shows it open on Oct 13.
Open shelter in Milton, run with the Red Cross. Pets allowed in a carrier with vaccination proof. Bring ID, proof of damage, bedding, medicines, and snacks. Call for a ride.
5629 Byrom St, Milton, FL 32570
Hours: 24/7 while open
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Red Cross recovery shelter: Emmanuel Baptist Church, Crestview
Open per the state shelter list, updated 7:22 a.m. Central Oct 13. All other Okaloosa shelters are closed.
Open Red Cross recovery shelter for people who cannot go home. Pets are allowed.
3252 E James Lee Blvd, Crestview, FL 32539
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Century comfort center (showers, laundry, food)
Opened 11 a.m. Oct 12 by the Florida Dept. of Children and Families, per the Governor's office.
State-run center with restrooms, showers, laundry, food and water, hygiene products, cooling tents, and phone charging. Not an overnight shelter.
150 East Pond Street, Century, FL
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Free Uber rides to state-approved shelters
Announced by the Governor's office Oct 12.
Uber is giving free round-trip rides, up to $40 each way, to and from state-approved shelters. Enter code ISAIAS26 in the Uber app before you request a ride.
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Showers, restrooms and laundry: Optimist Park, Milton
Listed on FloridaDisaster.org Isaias page, checked Oct 13. No hours posted.
Free showers, restrooms, and laundry for storm survivors.
6244 Old Bagdad Highway, Milton, FL
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American Red Cross shelter finder and helpline
Find an open Red Cross shelter on the online map, or call the Red Cross for help.
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City of Pensacola Community Centers
Woodland Heights, Cobb, and Sanders Beach open Tuesday, Oct. 13. Vickrey Center ready Wednesday, Oct. 14. Roger Scott Tennis Center hard courts open Wednesday, Oct. 14; clay courts closed until further notice. Gull Point, East Pensacola Heights, Theophalis May, Bayview Senior, and Bayview Community centers remain closed. Osceola Golf Course closed.
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Showers and laundry: Oak Park Church of God at Pace Assembly of God
Listed on the county Isaias resources page (checked Oct 13). Shower and laundry hours not posted.
Oak Park Church of God offers showers and laundry at the Pace Assembly of God site, plus drive-through hot meals at 4 p.m.
3948 US-90, Pace, FL
Hours: Hot meals 4pm; shower hours not posted
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American Red Cross Northwest Florida chapter
Local Red Cross chapter in Pensacola serving Escambia, Santa Rosa, Okaloosa, and nearby counties.
Hours: Mon-Fri 8:30am-4:30pm
Food & water
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Free food, water, ice, tarps: Bray-Hendricks Park, Jay
Open 7 a.m. to 7 p.m. daily until further notice, per Santa Rosa County (Oct 12, 6 p.m.).
County supply site behind the Jay Community Center with MREs, water, ice, and tarps. Red Cross meals, showers, restrooms, and laundry here too.
5259 Booker Lane, Jay, FL
Hours: 7am-7pm daily
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Free food, water, ice, tarps: Hickory Hammock Baptist Church
Open 7 a.m. to 7 p.m. daily until further notice, per Santa Rosa County (Oct 12, 6 p.m.). One county notice lists the number as 8531; state and county tables say 8531.
County supply site in East Milton with MREs, water, ice, and tarps.
8531 Hickory Hammock Rd, Milton, FL
Hours: 7am-7pm daily
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Free food, water, ice, tarps: King Middle School, Milton
Open 7 a.m. to 7 p.m. daily until further notice, per Santa Rosa County (Oct 12, 6 p.m.).
County supply site with MREs, water, ice, and tarps.
5928 Stewart Street, Milton, FL
Hours: 7am-7pm daily
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Free food, water, ice, tarps: Munson Air Strip
Open 7 a.m. to 7 p.m. daily until further notice, per Santa Rosa County (Oct 12, 6 p.m.). Street number from FloridaDisaster.org.
County supply site with MREs, water, ice, and tarps. Red Cross is also serving lunch and dinner here.
11035 Krul Lake Road, Milton (Munson), FL
Hours: 7am-7pm daily
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Free water and tarps: Gulf Breeze Community Center
Available per City of Gulf Breeze recovery update (Oct 12). No hours posted.
City of Gulf Breeze bottled water, limit 3 cases per residence per day, and tarps for storm-damaged homes while supplies last.
800 Shoreline Drive, Gulf Breeze, FL
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Free water, ice, tarps: Tiger Point Community Center
Expected to open 7 a.m. to 7 p.m. on Oct 13 per Santa Rosa County (Oct 12). Opening depends on deliveries.
County supply site in Gulf Breeze. Water, ice, and tarps only, no food.
1370 Tiger Park Lane, Gulf Breeze, FL
Hours: 7am-7pm
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Free water: Brownsville Community Center
Listed as an open supply site on FloridaDisaster.org (checked Oct 13). County said water opened here 10 a.m. Oct 12. Hours not posted.
Free bottled water and supplies, first come, first served.
3200 W De Soto St, Pensacola, FL
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Okaloosa supply sites (PODs): none open now
Last county POD ran Oct 12, 1-3:30 p.m. The state's Oct 13 POD list has no Okaloosa sites.
The county's water, ice, and tarp sites have closed. For food, use the meal sites listed here, call 211, or check the county EOC page.
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Convoy of Hope supplies: Pace Assembly of God
Listed by Santa Rosa County (Oct 12). Group plans to stay 1 to 2 weeks.
Food, water, tarps, hygiene items, diapers, wipes, and formula. Hot drive-through meals at 4 p.m. from Oak Park Church of God at the same site.
3948 Hwy 90, Pace, FL
Hours: 10am-2pm daily
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Free meals: Brownsville Church (Pensacola)
Set for Tuesday Oct 13 per Escambia County. Times may change.
Salvation Army boxed lunch around noon and hot dinner around 5:30 p.m. First come, first served while supplies last.
3100 W De Soto St, Pensacola, FL
Hours: Lunch about noon, dinner about 5:30pm
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Free meals: Carver Park Resource Center (Cantonment)
Set for Tuesday Oct 13 per Escambia County. Times may change.
Salvation Army boxed lunch around noon and hot dinner around 5:30 p.m. First come, first served while supplies last.
208 Webb St, Cantonment, FL
Hours: Lunch about noon, dinner about 5:30pm
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Free meals: Century Community Shelter
Set for Tuesday Oct 13 per Escambia County. Times may change.
Salvation Army boxed lunch around noon and hot dinner around 5:30 p.m. First come, first served while supplies last.
720 Hecker Road, Century, FL
Hours: Lunch about noon, dinner about 5:30pm
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Free meals: Crosspoint Church, Niceville
Listed on FloridaDisaster.org Isaias page, checked Oct 13. No hours or dates posted.
Free meals from Operation BBQ Relief, drive-thru and walk-up. No hours are posted.
214 Partin Drive South, Niceville, FL 32578
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Free meals: Old Ensley School Park (Pensacola)
Set for Tuesday Oct 13 per Escambia County. Times may change.
Salvation Army boxed lunch around noon and hot dinner around 5:30 p.m. First come, first served while supplies last.
107 W Detroit Blvd, Pensacola, FL
Hours: Lunch about noon, dinner about 5:30pm
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Free meals: Operation BBQ at Walmart Fort Walton Beach
Listed on FloridaDisaster.org Isaias page, checked Oct 13. No hours or dates posted.
Free meal site run by Operation BBQ Relief. No hours are posted.
748 Beal Pkwy NW, Fort Walton Beach, FL
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Free meals: Operation BBQ at Walmart Niceville
Listed on FloridaDisaster.org Isaias page, checked Oct 13. No hours or dates posted.
Free meal site run by Operation BBQ Relief. No hours are posted.
1300 E John Sims Pkwy, Niceville, FL 32578
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Free meals: Red Cross at Full Gospel Church, Crestview
Listed on FloridaDisaster.org Isaias page, checked Oct 13. No hours or dates posted.
Red Cross feeding site. No hours are posted.
810 Brookmeade Dr, Crestview, FL
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Free prepared meals tonight: Jernigan's Landing, Milton
One-time event Tuesday Oct 13 at 6 p.m., per City of Milton (Oct 13).
Jack Brewer Foundation is giving out 1,000 free prepared meals, up to four per vehicle, while they last. Enter on Canal Street, then Pine Street, then Willing Street to reach Jernigan's Landing.
Jernigan's Landing, Milton, FL
Hours: Tue Oct 13, starting 6pm
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Free food and water: Calvary Chapel, Fort Walton Beach
Scheduled Wed Oct 14, 9:30 a.m., per Feeding the Gulf Coast (checked Oct 13).
Feeding the Gulf Coast emergency food and water giveaway.
99 Eglin Pkwy Ste 2, Fort Walton Beach, FL
Hours: Wed Oct 14, 9:30am
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Free food and water: Niceville Catholic Outreach
Scheduled Oct 14 and Oct 15 at 9 a.m., per Feeding the Gulf Coast (checked Oct 13).
Feeding the Gulf Coast emergency food and water giveaway.
1200 Valparaiso Boulevard, Niceville, FL 32578
Hours: Wed Oct 14 and Thu Oct 15, 9am
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Red Cross hot meals: Bagdad First Assembly of God
Listed by Santa Rosa County (Oct 12, 6 p.m.).
Hot lunch at noon and hot dinner at 5 p.m.
4513 Forsyth Street, Bagdad, FL
Hours: Noon and 5pm
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Salvation Army hot meals: Pace Fire Rescue
Listed by Santa Rosa County (Oct 12, 6 p.m.).
Hot lunch at noon and hot dinner at 5 p.m., while supplies last.
4773 Pace Patriot Blvd, Pace, FL
Hours: Noon and 5pm
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Free food and water: First Baptist Church of Holt
Scheduled Wed Oct 14, no time listed, per Feeding the Gulf Coast (checked Oct 13).
Feeding the Gulf Coast emergency food and water giveaway. No time posted.
551 Southside Drive, Holt, FL 32564
Hours: Wed Oct 14 (time not posted)
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Salvation Army Feeding Site - Marie K. Young Wedgewood Community Center
Free breakfast, lunch, and dinner, first-come first-served while supplies last. Breakfast and lunch 9 a.m., hot dinner 4:30 p.m.
6405 Wagner Road, Pensacola
Hours: Breakfast and lunch 9 a.m.; hot dinner 4:30 p.m.
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Salvation Army Feeding Site - Pensacola Library
Free breakfast, lunch, and dinner, first-come first-served while supplies last. Breakfast and lunch 9 a.m., hot dinner 4:30 p.m.
239 N. Spring St., Pensacola
Hours: Breakfast and lunch 9 a.m.; hot dinner 4:30 p.m.
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SNAP food replacement for Isaias
Open through Oct 19, 2026 for Escambia, Santa Rosa, Okaloosa and other listed counties. This is not D-SNAP.
If you already get SNAP and lost food because of Isaias, ask to replace those benefits. Apply online by Monday, Oct 19.
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DCF benefits call center (ACCESS Florida / MyACCESS)
No D-SNAP announced for Isaias as of Oct 13. DCF says it is still evaluating more SNAP options.
Help with SNAP food benefits, Medicaid eligibility, and cash assistance. Current SNAP households who lost food in Isaias can ask for replacement through MyACCESS.
Hours: Mon-Fri 8am-5pm
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Feeding the Gulf Coast food bank
Regional food bank serving the Florida Panhandle. Use the online pantry finder or call the Panhandle branch in Milton. They post Isaias distribution events online.
Power, water & utilities
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CHELCO (Choctawhatchee Electric): report outage
Report a power outage to CHELCO any time, or use the MyCHELCO app or outage map. CHELCO said it had restored nearly 68,000 of more than 71,000 meters as of noon Oct 13.
Hours: 24/7
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ECUA boil water notice: Pensacola Beach and some streets
Partly lifted Oct 13, 11 a.m. per ECUA. Pensacola Beach expected to clear by Wednesday Oct 14.
Boil-water notice is lifted for most of mainland Escambia and all of Perdido Key. Pensacola Beach and some mainland addresses must still boil water. Check the list.
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Florida Power & Light (FPL): report outage or downed line
Report a power outage or a downed power line. Check the restoration map for the Northwest Florida area.
Hours: 24/7
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Santa Rosa boil water notices
In effect for ALL customers per Santa Rosa County Update #11 (Oct 12, 6 p.m.). The county resources page checked Oct 13 no longer lists Midway Water. City of Milton says its notice could lift Oct 14 or 15 after testing. Navarre Beach water is restored but under the notice.
Boil tap water for drinking and cooking if you get water from: City of Milton, Navarre Beach Water, Pace Water System, Town of Jay, Bagdad Garcon Point Water, or Midway Water.
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City of Milton: report no water or no gas
City asked for outage reports Oct 13. Boil water notice still in effect; city says it may lift Oct 14 or 15 after testing.
City of Milton utility customers still without water or natural gas should call to report it, even if neighbors have service. Some low water pressure is expected while power comes back.
6738 Dixon Street, Milton, FL 32572
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Escambia River Electric Cooperative (EREC): report outage
For EREC members in north Escambia County. The automated line takes outage reports any time.
Hours: 24/7
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Escambia River Electric Cooperative (EREC): report outage
For EREC members in Santa Rosa County. The automated line takes outage reports any time.
Hours: 24/7
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Florida boil water notices list
List updated Oct 13. Your utility's own notice is the final word.
The Department of Health's statewide list of active boil water notices. If you are under a notice, boil tap water for at least one full minute or use bottled water.
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Okaloosa Gas District: if you smell gas
If you smell gas, leave the area and call Okaloosa Gas District or 911. Late payment penalties are on hold because of mail delays.
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Pensacola Energy: gas leak emergency
If you smell gas, leave right away with people and pets, then call from a safe place. Also call to get gas turned back on and pilots relit.
Hours: 24/7
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CHELCO (Choctawhatchee Electric): report outage
For CHELCO members in Santa Rosa County. Report outages by phone or the MyCHELCO app.
Hours: 24/7
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FPL outage relief stations (ice, water, answers)
FPL said Oct 12 it expects restoration in Escambia and Santa Rosa to be essentially complete by end of day Oct 13.
FPL has customer relief stations with ice, water, and help for people still without power.
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Mary Esther: keep conserving water (sewer)
11 of 13 lift stations back on FPL power as of 5 p.m. Oct 12; conservation still requested, per City of Mary Esther.
Mary Esther tap water is safe and there is no boil water notice, but please keep using less water while sewer lift stations get back on power. For a water or sewer emergency after hours, call Jacobs.
Hours: 24 hours
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Okaloosa County Water and Sewer emergency line
Report county water or sewer problems after hours, on weekends and holidays. During business hours call 850-651-7171.
Hours: After hours, weekends and holidays
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Phone charging and free Wi-Fi: Hitzman and Bayview Parks
Announced by City of Pensacola and Escambia County Update #9 (Oct 12). No hours or end date posted.
Spectrum charging stations and internet hotspots at Hitzman Park and Bayview Park in Pensacola.
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ECUA water and sewer service (Escambia)
Emerald Coast Utilities Authority customer service, and after-hours line for water or sewer emergencies like main breaks.
Hours: Customer service Mon-Fri 8:30am-5pm
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Okaloosa Island water: keep conserving
County update Oct 11, 10:15 a.m.: service restored, conservation still requested.
Water and sewer on Okaloosa Island are working again, but the system is still strained. Use only the water you need.
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Boil water notices: none listed for Okaloosa
No Okaloosa entries on the DOH statewide list updated Oct 13.
The state health department's list shows no boil water notices for Okaloosa County water systems. If your utility tells you to boil water, follow its instructions.
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Fort Walton Beach utilities: no shutoffs or late fees
Per City of Fort Walton Beach post-storm update (last updated Oct 13).
The city is not cutting off water or charging late fees during hurricane recovery. Customer Service has moved for now to the Recreation Center. You can also pay online or at the City Hall drop box (no cash).
Fort Walton Beach Recreation Center, 132 Jet Drive NW, Fort Walton Beach, FL
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Destin Water Users
DWU Isaias advisory says 'fully operational' (checked Oct 13).
Water utility for most of Destin. It reports it is fully working after Isaias.
218 Main Street, Destin, FL 32541
Hours: Same number after hours
FEMA & disaster aid
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FEMA status: no individual aid for Isaias yet
Emergency declaration Oct 9 covers Escambia, Santa Rosa, Okaloosa and 24 other counties. Public Assistance Cat. B only. No Individual Assistance as of Oct 13.
The federal declaration for Isaias (EM-3655-FL) only pays for government emergency work. FEMA grants to households are not available yet. Report your damage to your county so it counts.
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Recovery Center (MARC): Destin-Fort Walton Beach Convention Center
Opens Oct 14, runs through Oct 24, per Okaloosa County EOC (12 p.m. Oct 13). State lists it as Ballroom A.
One-stop center where state and nonprofit agencies help with money, volunteers, and possibly tarps and muck-outs. Bring ID, proof of address, and insurance information.
1250 Miracle Strip Pkwy SE, Fort Walton Beach, FL 32548
Hours: Oct 14: 1pm-7pm; Oct 15-24: 7am-7pm
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Santa Rosa Multi-Agency Resource Center (MARC)
Hours posted on FloridaDisaster.org Isaias page, checked Oct 13.
Meet state agencies and nonprofits for help with food, water, housing, and recovery. Bring ID, proof of address, insurance papers, and anything showing your losses.
Pensacola State College Milton Campus Gym, 5988 U.S. 90, Milton, FL 32583
Hours: Oct 13: 1pm-7pm; Oct 14: 7am-7pm (Central)
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FEMA Helpline and DisasterAssistance.gov
FEMA's help line and website. Use them if FEMA aid for households opens for Isaias, or to ask questions about other disasters. Press 2 for Spanish. Use 711 or your relay service.
Hours: 7am-10pm, 7 days
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Recovery Center (MARC): Crestview Community Center
Opens Oct 14, runs through Oct 24, per Okaloosa County EOC (12 p.m. Oct 13).
One-stop center where state and nonprofit agencies help people, families and businesses hurt by Isaias. Bring ID, proof of address, and insurance information.
1446 Commerce Dr, Crestview, FL 32539
Hours: Oct 14: 1pm-7pm; Oct 15-24: 7am-7pm
Insurance claims
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Florida Insurance Consumer Helpline (DFS)
Free help from the state with filing a home, auto, or flood claim, or a problem with your insurance company.
Hours: Mon-Fri 8am-5pm, Sat-Sun 9am-5pm (Eastern)
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Insurance Assistance Hub: Morgan Sports Complex, Destin
Open Oct 12-16 per Florida DFS (checked Oct 13).
Meet in person with state insurance staff and insurance companies to file claims and get answers. Bring ID, insurance card, damage photos, and estimates.
4200 Indian Bayou Trail, Destin, FL 32541
Hours: Oct 12-16, 9am-4pm Central
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Insurance Assistance Hub: UWF, Pensacola
Open Oct 12 to Oct 16 per Florida DFS. Oct 12 hours were 1-4 p.m.; Governor's office says hours are generally 9 a.m. to 4 p.m.
Meet in person with your insurance company and state insurance staff. Bring ID, your insurance card, photos of damage, and repair estimates.
University of West Florida, Parking Lot B, 11000 University Parkway, Pensacola, FL 32514
Hours: Oct 12-16; generally 9am-4pm Central
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Citizens Property Insurance claims line
If Citizens insures your home, call to report storm damage and start your claim. You can also report and track claims online in myPolicy.
Hours: 24/7
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Free mediation for disputed home insurance claims
If you and your insurer disagree on a home damage claim of $500 or more after the deductible, the state can set up a mediator. The insurance company pays the fee. Neutral evaluation is available for sinkhole claims.
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National Flood Insurance Program (NFIP) claims
Regular home insurance does not cover flood. If you have flood insurance, report your loss to your flood insurer or agent right away and photograph damage before cleanup. Call NFIP if you don't know who your flood insurer is.
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Florida Insurance Guaranty Association (FIGA)
If your home or auto insurance company has gone insolvent, FIGA handles covered claims. Call to report a claim against an insolvent insurer.
Debris & cleanup
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Crisis Cleanup hotline (free volunteer help)
Ask volunteer groups for free help with tree removal, debris, roof tarps, and mucking out flooded homes. Help depends on volunteers and is not guaranteed.
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Crisis Cleanup hotline (free volunteer help)
Ask volunteer groups for free help with tree removal, debris, roof tarps, and mucking out flooded homes. Help depends on volunteers and is not guaranteed.
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City of Gulf Breeze storm debris pickup
Collection scheduled to start Tuesday Oct 13, per City of Gulf Breeze (Oct 12).
Inside Gulf Breeze city limits, the city's contractor CWR is collecting storm debris with several passes. Put tree debris by the roadside, not in the road, apart from building materials, shingles, and garbage. Keep it away from power lines, hydrants, sidewalks, and storm drains.
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Escambia County storm debris pickup
Target start Wednesday Oct 14 per Escambia County (Oct 11). Not all areas at once.
Put Isaias storm debris on the public right-of-way (between the street and the sidewalk, ditch, or utility pole). Separate tree debris from building debris. Loose only, do not bag it. Keep it 4 feet from mailboxes, meters, and hydrants, and not under power lines. Residential only, no commercial debris.
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Okaloosa County storm debris pickup (unincorporated areas)
First pass begins Wed Oct 14 per Okaloosa County EOC (Oct 11). Second pass date to be announced.
First pickup starts Wednesday Oct 14. Put debris at the curb unbagged, keep tree debris separate from drywall and furniture, and leave out electronics. If you live in a city, contact your city.
Hours: Debris call center 6am-6pm
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Santa Rosa County storm debris pickup
First pass expected to start Wednesday Oct 14 on public roads, per Santa Rosa County (Oct 12).
Put storm debris on the public right-of-way. Keep tree debris and building debris in separate piles. Do not bag it. Keep it away from ditches, drains, mailboxes, meters, hydrants, and power lines.
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City of Pensacola storm debris pickup
City contractor started Tuesday Oct 13 per City of Pensacola (Oct 12, 8 p.m.).
Inside city limits: separate tree debris from building materials. Do not bag it. Put it at the curb, out of the road. There will be several passes.
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Crestview storm debris pickup
DRC yard debris pickup begins Wed Oct 14 at 7 a.m., per City of Crestview Isaias page (checked Oct 13). City crews have been clearing roads since Oct 12.
DRC Emergency Services collects storm yard debris in Crestview; no need to schedule. Put tree debris and storm building debris in separate loose piles, no bags, 4 feet from the road. Cut pieces under 10 feet. Keep piles away from hydrants, water meters, utility boxes and low lines.
Hours: Pickup starts 7am
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Fort Walton Beach storm debris pickup
Crews expected to start midweek, per City of Fort Walton Beach (posted Oct 10, restated Oct 13).
DRC Emergency Services will collect curbside storm debris over the next 2 to 3 weeks; no need to schedule. Use separate loose piles for plant debris and for wood like fences. DRC workers will never ask you for payment.
Hours: Sanitation Division Mon-Thu 7am-4pm
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Gulf Breeze Transfer Station: free for city residents
Free Tue Oct 13 through Sat Oct 17 for city residents, per City of Gulf Breeze (Oct 12).
Gulf Breeze city residents can drop off their own storm debris free. Closed to non-city customers during this period.
325 S. Sunset Boulevard, Gulf Breeze, FL
Hours: Oct 13-17, regular business hours
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Mary Esther storm debris pickup
Curbside pickup expected to start mid-week, per City of Mary Esther (Oct 12).
Pile debris loose at the curb, no bags. Keep trees and limbs in one pile and fences, docks, and other building debris in another, away from hydrants, mailboxes, and utility boxes. Crews will make several passes over two to three weeks.
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ECUA garbage and recycling back on regular schedule
Resumed Monday Oct 12, per ECUA (Oct 11).
ECUA is collecting garbage and recycling on your normal day. Put out only your carts, and do not block them with storm debris. Storm debris is picked up separately by Escambia County.
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Free tree and debris removal sign-up: God's Pit Crew, Pace
Listed on the county Isaias resources page (checked Oct 13). Started Oct 12. No hours posted.
Volunteer group taking walk-in requests for tree and debris removal at the front office of Pace Assembly of God. Park in the grass lot across the street from the front office.
Pace Assembly of God, 3948 US-90, Pace, FL
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Jay Transfer Station reopened
Reopened Tuesday Oct 13, cash only, per Santa Rosa County Update #11 (Oct 12).
Santa Rosa County's Jay Transfer Station is open on its regular days. Cash only for now.
Hours: Tue, Thu, Sat 8am-4pm
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Okaloosa transfer stations and landfill open
Reopened Monday Oct 12 per Okaloosa County EOC (posted Oct 10).
Baker Transfer Station (Charlie Day Road), South County Transfer Station (630 Transit Way), and Wright Landfill (1671 N. Beal extension) reopened Oct 12. For regular garbage questions, call Waste Management.
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Perdido Landfill and Oak Grove drop-off (Escambia)
Regular hours posted on the county Waste Services page, checked Oct 13. No Isaias change or fee waiver announced.
Escambia County's Perdido Landfill takes loads you haul yourself; large loads that need hand unloading must arrive 30 minutes before closing. The Oak Grove Citizens Convenience Center is open Friday and Saturday. Regular fees apply; no storm fee waiver is posted.
Hours: Perdido: Mon-Fri 7am-5pm, Sat 7:30am-3:30pm. Oak Grove: Fri-Sat 8:30am-4:30pm
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Santa Rosa Central Landfill (Milton) open
Open for regular operations with cards accepted, per Santa Rosa County Update #11 (Oct 12). Update #10 (Oct 11) listed 7 a.m. to 5 p.m.
The county's Central Landfill in Milton is back to regular operations. Credit and debit cards are accepted. Keep household garbage and spoiled food in your regular cans, not in storm debris piles.
Hours: 7am-5pm (per Oct 11 county update)
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Okaloosa: debris in private and gated communities
Okaloosa County generally does not pick up debris on private roads in HOA, condo, or gated communities. The county may do so only if the Board of County Commissioners finds an immediate threat, and the association must sign a hold-harmless agreement first. Ask your association about its own debris plan.
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Tree clearing and roof tarps: Georgia Baptist Disaster Relief
Stationed starting Tuesday Oct 13, per City of Crestview.
Volunteer team based at Live Oak Baptist Church in Crestview can help clear trees or tarp roofs. Call to ask for help.
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Tree removal and muck-outs: Minute Men, Pace
Listed on the county Isaias resources page (checked Oct 13). No contact number or hours posted.
Faith-based volunteer group doing tree and yard debris removal and muck-outs, staging from the Alyssa's parking lot. The county lists no public phone for this group.
Alyssa's, 4562 Chumuckla Highway, Pace, FL
Housing & repairs
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Escambia Citizen Damage Report
Report damage to your home or street in Escambia County, including Pensacola. Include photos.
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Okaloosa County storm damage report
Report Isaias damage to your home or property on the county's online form. Add photos if you can.
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Santa Rosa property damage report
Report damage through the Property Appraiser site. Search by owner name or street address, then click Report Damage under Owner Information on your parcel page. Use abbreviations like Dr, St and Blvd when searching by address.
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City of Pensacola storm repair permits
Inspections office fully open again Thursday Oct 15, per City of Pensacola (Oct 12).
Inside Pensacola city limits, permit applications are online only. If it is an emergency storm repair, you can start it now. Inspections have limited staff through Oct 14.
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Destin: no permit needed for fence and dock repairs (60 days)
60-day exemption effective Oct 13, per City of Destin.
In Destin, storm-damaged fences and docks can be repaired without a building permit if they were first built with a permit and the repair is board-for-board in the same spot. No moving or enlarging. Other repairs may need a permit; call the Building Division.
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Santa Rosa storm repair permits (Building Inspections)
You can tarp a roof or board up openings right away. Permanent roof, structural, electrical, mechanical, and plumbing repairs may need a permit and inspection; the emergency does not waive permits. Email srcpermits@santarosa.fl.gov before starting permanent repairs. Licensed electricians registered with the county can file priority 'Work With' permits online to get power reconnected.
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Escambia County permits for storm repairs
How to get building permits for storm repairs in unincorporated Escambia County.
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VA National Call Center for Homeless Veterans
For veterans who are homeless or at risk of losing housing after the storm, and family members calling for them.
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Replace a lost driver license or ID (FLHSMV)
Replace a lost or destroyed Florida driver license or ID card online through MyDMV Portal or at a driver license office. Online replacements arrive by mail in 2 to 3 weeks.
Medical & mental health
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Florida Poison Control
Free, confidential expert help for poisonings, including carbon monoxide from generators, spoiled food, or chemicals. If someone is unconscious or not breathing, call 911.
Hours: 24/7
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Disaster Distress Helpline (SAMHSA)
Free, confidential crisis counseling for stress, fear, or grief after the storm. Call or text. Press 2 for Spanish.
Hours: 24/7
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Health advisory: Santa Rosa Sound and Choctawhatchee Bay near Hwy 98
Issued Oct 12 by DOH-Okaloosa; in effect until testing clears it, per City of Fort Walton Beach.
Stay out of Santa Rosa Sound and Choctawhatchee Bay near Highway 98 in Fort Walton Beach because of sewage releases. If you touch the water, wash well, especially before eating. Drinking water is not affected.
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Oxygen refill station: Pace Assembly of God
Listed by Santa Rosa County (Oct 12, 6 p.m.).
Oxygen refills at the Convoy of Hope site.
3948 Hwy 90, Pace, FL
Hours: 8am-10am and 6pm-8pm
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988 Suicide and Crisis Lifeline: call or text 988
Call or text 988 any time if you feel overwhelmed, are in emotional distress, or are thinking about suicide. Free and confidential.
Hours: 24/7
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Rx Open: find an open pharmacy
Recommended by Santa Rosa County, Oct 12.
Map of pharmacies that are open, so you can refill medicines.
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Florida Department of Health in Escambia County
DOH-Escambia said all locations were expected to reopen Tue Oct 13.
County health department for public health questions, boil water guidance, and clinic services in Escambia County.
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Florida Department of Health in Okaloosa County
Listed among health departments reporting closures on Oct 12. No reopening date posted.
County health department for health questions and storm safety advice in Okaloosa. Stay out of floodwater, run generators outside only, and get care for wounds that turn red or swollen. Report animal bites at 850-833-9065.
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Florida Department of Health in Santa Rosa County
Only WIC (7:30am-noon) and Vital Statistics (8am-noon) in Milton open Wed Oct 14, per Santa Rosa County.
County health department for public health questions, boil water guidance, WIC, and vital records in Santa Rosa County.
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Florida Medicaid Helpline (AHCA)
Medicaid members can call for help getting care after the storm, or call their health plan. Early prescription refills are available in impacted counties.
Hours: Mon-Fri 8am-5pm
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Storm health and safety tips (Florida DOH)
Guides on safe water, food safety, carbon monoxide, mold, wound care, tetanus, and Vibrio after the storm. Early prescription refills are allowed during the state of emergency. If you get a cut or puncture wound during cleanup, ask your doctor whether you need a tetanus shot.
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Florida Veterans Support Line (1-844-MyFLVet)
Free, confidential support and links to local resources for veterans, service members, and their families.
Hours: 24/7
Legal help
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Free civil legal help for disaster survivors
Free legal help for storm-related problems like insurance, landlord issues, lost documents, and contractor fraud.
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The Florida Bar Lawyer Referral Service
Get referred to a licensed Florida lawyer for problems like insurance disputes or landlord issues. This is not free legal aid; ask about fees.
Hours: Mon-Fri 8am-5:30pm
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First Judicial Circuit courts closed through Oct 14
Closed through Oct 14 per Santa Rosa County Update #11 (Oct 12).
State courts in the First Judicial Circuit are closed through Wednesday Oct 14. Domestic violence injunction hearings move to Wednesday Oct 21. Jurors summoned this week do not need to report.
Price gouging & scams
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Price gouging hotline (Florida Attorney General)
Report big price jumps on water, food, ice, gas, lodging, lumber, or repairs during the state of emergency.
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Report unlicensed contractors (DBPR)
Unlicensed contracting is a felony during a state of emergency. Check a license at MyFloridaLicense.com or 850-487-1395 before you hire, and never pay in full up front.
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FEMA disaster fraud hotline
FEMA never charges for help. Report anyone who asks for money or personal information to get disaster aid. Email StopFEMAfraud@fema.dhs.gov.
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Mary Esther: verify a contractor is registered
Contractors doing permitted work in Mary Esther must be registered with the city. Search by business name on the city site, or call City Hall and choose Customer Service. Never pay in full up front, and let the contractor pull the permit.
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Santa Rosa: check a contractor before you hire
All contractors must be registered with Santa Rosa County Building Inspections, even with a state license. Call to check a county license or registration. Get a written contract, do not pay large amounts up front, and make sure the contractor pulls the permit.
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Insurance fraud hotline (Florida DFS)
Report insurance fraud, like fake adjusters or claim scams.
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Consumer complaints: 1-800-HELP-FLA (FDACS)
Florida Department of Agriculture and Consumer Services line for consumer complaints, such as moving companies, gas pumps, and checking a charity. Spanish: 1-800-352-9832.
Hours: Mon-Fri 8am-5pm
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Report lawyers who solicit you after the storm
Lawyers may not call or show up uninvited to sign you up after a disaster, or write to you within 30 days unless you asked. Report it to The Florida Bar.
Small business & jobs
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Florida Small Business Emergency Bridge Loan
Open for Isaias through Nov 25, 2026, per FloridaCommerce.
Zero-interest, one-year loans up to $100,000 ($150,000 for farms and aquaculture) for small businesses hurt by Isaias. Must be repaid. Apply by Nov 25 or until funds run out.
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Business recovery hotline and damage survey (FloridaCommerce)
Hours 7 a.m. to 7 p.m. daily per the Governor's Oct 12 update.
Business owners can call with recovery questions and report storm damage at FloridaDisaster.biz (choose Hurricane Isaias). Email ESF18@em.myflorida.com.
Hours: Daily 7am-7pm
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Reemployment Assistance (unemployment), FloridaCommerce
No Disaster Unemployment Assistance (DUA) for Isaias as of Oct 13. Regular benefits are available.
Apply for state unemployment benefits if you lost work through no fault of your own. Apply online or call for help filing.
Hours: Mon-Fri 8am-5pm
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SBA disaster loans
No SBA declaration for Isaias as of Oct 13 (SBA site and Santa Rosa County).
Low-interest federal disaster loans for businesses, renters, and homeowners. Not open for Isaias yet.
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Florida SBDC at UWF (free business help)
Free, confidential advice on recovery planning and financing for small businesses.
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Farm and aquaculture disaster loans (FDACS)
Opened for Isaias Oct 12. Apply up to one year after the emergency or until funds run out.
Interest-free loans up to $500,000 for farmers, ranchers, growers, and aquaculture producers with Isaias damage. Take photos of damage and keep receipts.
Pets & animals
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Escambia County Animal Welfare (lost pets)
Look for a lost pet online on 24PetConnect or visit the shelter. Bring proof of ownership and a photo ID. Call before you go to check hours.
200 W Fairfield Dr, Pensacola, FL
Hours: Mon-Fri 12pm-5pm, Sat-Sun 11am-4pm
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Okaloosa County Animal Control (south unincorporated)
For bites, dangerous or injured animals, or cruelty in unincorporated areas south of Eglin AFB. Calls go through the Sheriff's non-emergency line.
Hours: Mon-Sat 8am-7pm
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Santa Rosa County Animal Services (lost pets)
Closed Tuesday Oct 13 with other county offices, per Santa Rosa County (Oct 12).
County animal shelter for lost and found pets.
4451 Pine Forest Road, Milton, FL
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Crestview Animal Services (north Okaloosa)
Animal services for all areas north of Eglin AFB, including Laurel Hill, run by the Crestview Police Department.
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Pet-friendly shelter: Milton Community Center
Open until further notice per Santa Rosa County (Oct 12, 6 p.m.).
Bring your pet in a carrier with proof of vaccinations, plus food, water, leash, and litter.
5629 Byrom St, Milton, FL 32570
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PAWS animal control (Destin, Fort Walton Beach, Mary Esther)
Animal control for Destin, Fort Walton Beach and Mary Esther. After hours (4:30pm-8am) for injured or aggressive animals or bites, call 850-685-6003.
Hours: Business hours; after hours 850-685-6003
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Pet-friendly recovery shelter: Emmanuel Baptist Church, Crestview
Open and pet friendly per the state shelter list, updated 7:22 a.m. Central Oct 13.
The open Red Cross recovery shelter in Crestview accepts pets.
3252 E James Lee Blvd, Crestview, FL 32539
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Livestock and farm animal emergency help (FDACS)
Offered for Isaias per the Governor's Oct 12 update.
Farm and livestock owners can request help for animals in critical need after the storm.
Seniors & special needs
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Florida Elder Helpline
Statewide line that connects seniors and caregivers to local help like meals, in-home services, and Medicare counseling.
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Northwest Florida Area Agency on Aging
Local aging agency for people 60 and older in Escambia, Santa Rosa, Okaloosa, and Walton counties. It has been calling seniors after Isaias to check on their needs.
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Okaloosa Special Needs Shelter Registry (DOH-Okaloosa)
For people whose medical needs require a special needs shelter, or who need a ride to one. Register ahead, or call the health department's preparedness team.
221 Hospital Drive NE, Fort Walton Beach, FL 32548
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Escambia County Special Needs Registry
Sign up if you may need medical help in a shelter during future evacuations. It does not reserve a space. Call with questions.
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Fort Walton Beach Police welfare visits
Fort Walton Beach residents with special needs or limited mobility can ask for a welfare check visit from city police after the storm.
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Gulf Breeze: help for seniors and families with unmet needs
Call Gulf Breeze City Hall to be connected with the city's Interfaith Disaster Resources partners, who help older adults, medically vulnerable people, and families with major damage.
1070 Shoreline Drive, Gulf Breeze, FL 32561
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Help for people with disabilities: Center for Independent Living, Crestview
Scheduled Wed Oct 14, 10 a.m. to 2 p.m., per City of Crestview.
The Center for Independent Living of Northwest Florida will help residents with disabilities, including those injured or with damaged medical equipment after the storm.
Crestview Community Center, 1446 Commerce Dr, Crestview, FL 32539
Hours: Wed Oct 14, 10am-2pm
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Florida Special Needs Registry
Sign up people with medical or disability needs so local emergency managers can plan to help them in a disaster. It does not guarantee a shelter spot.
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Senior Meals at Cobb Center
Hot meals served at Cobb Center for registered participants only on Tuesday, Oct. 13.
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Agency for Persons with Disabilities (APD)
State agency serving people with developmental disabilities and their families. Call if an APD client or provider has storm-related needs.
Hours: 8am-5pm Eastern
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APD Pensacola office (Northwest Region)
Local APD office for clients and families in Escambia, Okaloosa, Santa Rosa, and Walton counties.
Volunteer & donate
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BRACE: volunteer or donate (Escambia and Santa Rosa)
BRACE leads volunteers and donations for both counties. Donate money or sign up to volunteer online. Do not show up at sites unannounced.
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Volunteer Florida: Volunteer Connect
Register to volunteer, or register your group, for Isaias recovery. Please do not show up on your own; sign up and get placed first.
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Florida Disaster Fund (donations)
Not activated for Isaias as of Oct 13. Gifts go to the general fund.
The State of Florida's official private fund for disaster response and recovery donations.
Police, fire & EMS
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Escambia County Sheriff's Office non-emergency dispatch and main line
Call to request a deputy or report a non-emergency problem in Escambia County. Inside Pensacola city limits, call Pensacola Police at 850-435-1845. The same number reaches the Sheriff's front desk. For emergencies call 911.
1700 West Leonard Street, Pensacola, FL 32501
Hours: Dispatch 24/7. Front desk 8 a.m. to 4:45 p.m., Monday to Friday.
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Okaloosa County Sheriff's Office non-emergency line (north county)
Call to request a deputy or file a report in north Okaloosa County, including the Crestview area. In south Okaloosa use 850-651-7400. For emergencies call 911.
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Santa Rosa County Sheriff's Office non-emergency dispatch
Call to request a deputy or report a non-emergency problem in Santa Rosa County. Text to 911 is available in Santa Rosa County. For emergencies call 911.
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Crestview Police Department non-emergency
Police communications office for non-emergency calls inside Crestview city limits. For emergencies call 911.
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Destin police services: Okaloosa County Sheriff's Office (non-emergency)
City of Destin (Oct 13) asks anyone who suspects contractor or insurance fraud after Isaias to call the Sheriff's Office at 850-651-7400.
Destin does not have its own police department. The Okaloosa County Sheriff's Office polices Destin under contract with the city. Call the south Okaloosa non-emergency line to request a deputy or file a report. Destin Substation walk-in desk: 850-609-2094. For emergencies call 911.
Destin Substation, 107 Stahlman Avenue, Destin, FL 32541
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Florida Highway Patrol Troop A, Pensacola District
The Florida Highway Patrol district office for Escambia, Santa Rosa, Okaloosa and Walton counties. From a cell phone you can also dial *FHP (*347) to reach a trooper. For emergencies call 911.
150 Stumpfield Rd, Pensacola, FL 32503
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Fort Walton Beach Police Department non-emergency
Non-emergency police line for Fort Walton Beach. The city's communications center answers non-emergency and 911 calls around the clock. For emergencies call 911.
Hours: 24/7
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Gulf Breeze Police Department non-emergency
Non-emergency police line for the City of Gulf Breeze. Police Department office: 850-934-4050. For emergencies call 911.
311 Fairpoint Drive, Gulf Breeze, FL 32561
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Mary Esther police services: Okaloosa County Sheriff's Office (non-emergency)
Mary Esther does not have its own police department. The Okaloosa County Sheriff's Office provides police protection under contract with the city. Call the south Okaloosa non-emergency line to request a deputy. For emergencies call 911.
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Milton Police Department non-emergency (police assistance)
Call to request an officer inside Milton city limits. Records and other non-emergency questions: 850-983-5423. For emergencies call 911.
5451 Alabama St., Milton, FL 32570
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Niceville Police Department non-emergency
Main police line for Niceville. Calls on the non-emergency line are answered "Niceville Police Department." For emergencies call 911.
212 Partin Dr N, Niceville, FL 32578
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Pensacola Police Department non-emergency dispatch
Call to request an officer for a non-emergency inside Pensacola city limits. Police Department office line: 850-435-1900. For emergencies call 911.
711 N. Hayne Street, Pensacola, FL 32501
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Shalimar Police Department (non-emergency)
Shalimar has a small town police department. For non-emergency law enforcement help, the town directs callers to the Okaloosa County Sheriff's Office line. Town police office (records and general questions, not staffed 24 hours): 850-651-1115. For emergencies call 911.
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Valparaiso Police Department office (non-emergency)
Office line for the Valparaiso Police Department. For emergencies call 911.
465 Valparaiso Parkway, Valparaiso, FL 32580
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Crestview Fire Department non-emergency
Fire communications office for non-emergency calls inside Crestview city limits. For emergencies call 911.
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Destin Fire Control District (non-emergency)
Main line for the Destin Fire Control District. For emergencies call 911.
848 Airport Rd, Destin, FL 32541
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Destin: no curfew declared
No curfew, per the City of Destin civil emergency declaration posted Oct 13.
The City of Destin has declared a state of civil emergency for Isaias but has not set a curfew. If a curfew is ordered, the city says it will be issued as a separate written order.
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Escambia County Fire Rescue office (non-emergency)
Office line for Escambia County Fire Rescue. For emergencies call 911.
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Fort Walton Beach Fire Department (non-emergency)
Office line for the Fort Walton Beach Fire Department. After hours, use the police non-emergency line 850-833-9546. For emergencies call 911.
Hours: Office: 7 a.m. to 5 p.m. Monday to Thursday; 7 a.m. to 11 a.m. Friday.
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Gulf Breeze Fire Department (non-emergency)
Station line for the Gulf Breeze Combination Fire Department. For emergencies call 911.
313 Fairpoint Drive, Gulf Breeze, FL
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Midway Fire District (non-emergency)
Main line for the Midway Fire District in south Santa Rosa County near Gulf Breeze. For emergencies call 911.
1322 College Pkwy., Gulf Breeze, FL 32563
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Milton Fire Department (non-emergency)
Main line for the City of Milton Fire Department. For emergencies call 911.
5321 Stewart St., Milton, FL 32572
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Niceville Fire Department (non-emergency)
Main line for the City of Niceville Fire Department. For emergencies call 911.
216 Partin Dr N, Niceville, FL 32578
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North Okaloosa Fire District (non-emergency)
Main line for the North Okaloosa Fire District near Crestview. For emergencies call 911.
5549 John Givens Road, Crestview, FL 32539
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Ocean City-Wright Fire Control District (non-emergency)
Main line for Ocean City-Wright Fire, which also provides fire and rescue for Mary Esther. Press 3 for firefighters on duty, 4 for administrative staff. For emergencies call 911.
233 Racetrack Rd NE, Fort Walton Beach, FL 32547
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Okaloosa County Sheriff's Office headquarters main line
General inquiries and walk-in service at Sheriff's headquarters in Shalimar. North District Office in Crestview: 850-689-5650. To request a deputy, use the non-emergency line (850-651-7400 south, 850-689-5705 north). For emergencies call 911.
50 2nd Street, Shalimar, FL 32579
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Pace Fire Rescue District (non-emergency)
Main line for the Pace Fire Rescue District. For emergencies call 911.
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Pensacola Fire Department office (non-emergency)
Office line for the Pensacola Fire Department, inside Pensacola city limits. For emergencies call 911.
475 East Strong Street, Pensacola, FL 32501
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Santa Rosa County Sheriff's Office main office
General information line for the Sheriff's Office. District offices: Gulf Breeze 850-981-2270, Navarre 850-981-2250, Pace 850-981-2230, Jay 850-981-2287. To request a deputy, use the non-emergency line 850-983-1190. For emergencies call 911.
5755 East Milton Road, Milton, FL
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Avalon Beach Mulat Fire Protection District (non-emergency)
Main line for the Avalon Beach Mulat Fire Protection District near Milton. For emergencies call 911.
5408 Mulat Road, Milton, FL 32583
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East Niceville Fire District (non-emergency)
Main line for the East Niceville Fire District. For emergencies call 911.
1709 27th St., Niceville, FL 32578
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Escambia County EMS office (non-emergency)
For general questions about Escambia County Emergency Medical Services. EMS billing: 850-471-6500. This is not a way to request an ambulance. For emergencies call 911.
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Escambia County Emergency Communications (911 center) office
Administrative line for the county's 911 and emergency communications center, for non-emergency questions. For emergencies call 911.
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Okaloosa County EMS / Public Safety office (non-emergency)
Office of the Okaloosa County Public Safety Department, which runs county EMS. For general questions only, not to request an ambulance. For emergencies call 911.
90 College Boulevard East, Niceville, FL 32578
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Santa Rosa County ambulance service (Lifeguard Ambulance)
Santa Rosa County contracts with Lifeguard Ambulance Service for emergency and non-emergency medical transport. The county does not publish a separate EMS phone line. For emergencies call 911.