Emergency & official updates
911, county info lines, official storm updates, alerts, and road closures.
Text 1 to (850) 898-1741 to get this list on your phone.
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Call 911 for life-threatening emergencies
Call 911 if someone is hurt, trapped, or in danger. Do not call 911 for downed trees or to ask questions; use your county info line instead.
Hours: 24/7
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Escambia County Citizen Information Line
Call with questions about the storm response in Escambia County, including Pensacola. Staffed around the clock during the emergency.
Hours: 24/7
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Okaloosa County EOC: Hurricane Isaias updates
Latest post 12 p.m. Oct 13; EOC at Level 2, per Okaloosa County EOC page.
The county's official list of Isaias updates: shelters, supply sites, debris pickup, water service and recovery centers. Evacuation orders for Zones A and B have been lifted.
90 E College Blvd, Niceville, FL 32578
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Santa Rosa County Citizen Information Line
Call with questions about the storm response in Santa Rosa County. Do not call 911 to report downed trees or power lines.
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Dial 2-1-1: 211 Northwest Florida
High call volume after Isaias. Stay on the line or leave a message (Santa Rosa County, Oct 12).
Free help finding food, shelter, water, and other recovery services. Run by United Way of West Florida for Escambia, Santa Rosa, Okaloosa and nearby counties. You can also text your ZIP code to 898211 (Mon-Fri 9am-5pm).
Hours: 24/7
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Escambia County Storm Center (official updates)
Evacuation orders for Zones A and B were lifted 6 a.m. Oct 11 (County Update #9). The site banner may still show the old order.
Escambia County Emergency Management's page for Isaias news and recovery updates. Office line is 850-471-6400.
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Florida Highway Patrol: dial *FHP (*347)
From a cell phone, dial *347 to reach the Florida Highway Patrol about crashes, stranded drivers, or dangerous drivers. Call 911 for any emergency.
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Okaloosa County Citizens Information Line
Listed on the county's storm FAQ page (checked Oct 13). The Isaias EOC page does not say whether it is staffed now.
County information line for storm questions. Call 911 only for police, fire, or medical emergencies.
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Santa Rosa County Emergency Management (official updates)
Official Isaias updates and community resources for Santa Rosa County. Evacuation orders for Zones A, B and C have been lifted, but visitors should not go to Navarre Beach.
Hours: Mon-Fri 8am-4:30pm (office)
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Santa Rosa County road and bridge closures
County alert list still showed more than 20 Isaias road closures, last edited Oct 13, 11 a.m.
County list and map of roads closed by Isaias. Most roads are passable but not fully clear. For state roads such as I-10 and Hwy 87, 89, 90 and 98, check FL511.
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Alert Escambia: sign up for emergency alerts
Free county alerts by text, call, or email for Escambia County. Sign up online.
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Alert Santa Rosa: sign up for emergency alerts
Free Santa Rosa County emergency alerts. Sign up online.
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FloridaDisaster.org: Hurricane Isaias updates
The state's official Isaias page from the Florida Division of Emergency Management. Lists supply sites, resource centers, feeding sites, and hotlines.
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Okaloosa County emergency alerts sign-up
Sign up for free Okaloosa County emergency alerts (Alert Okaloosa) by text, phone or email. You can also text OKALOOSAFL to 888777.
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City of Crestview emergency alerts (CodeRED)
Sign up for City of Crestview alerts through CodeRED. Use the sign-up link on the city's Isaias page. For questions, email pio@cityofcrestview.org with 'Hurricane Isaias' in the subject.
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City of Pensacola 311 (non-emergency)
City said 311 phone lines were down as of Oct 12, 8 p.m. Use the website portal or email.
Report City of Pensacola issues like road debris and downed trees. Use the online portal or email 311@cityofpensacola.com while phone lines are down.
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Gulf Breeze Police text alerts
Free traffic and safety alerts from Gulf Breeze Police by text. Text any ZIP code (for example 32561) to 888777. Text STOP to opt out.
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Okaloosa County Sheriff's Office non-emergency line
Call for non-emergency police help or to report a suspected scam. Call 911 if life is in danger.
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Santa Rosa County curfew lifted
Curfew lifted by the Sheriff's Office, per Santa Rosa County Update #11 (Oct 12, 6 p.m.).
The dusk-to-dawn curfew in Santa Rosa County has ended. Most roads are passable but not fully clear, so only travel if you need to.
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Escambia County road closures
Map of closed roads in Escambia County. Many roads still have downed trees and power lines. Treat dark traffic lights as four-way stops.
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Okaloosa County road closures map
Checked Oct 13; most Isaias entries last updated Oct 10-11, so check the map.
County map of closed or blocked roads. Some roads washed out, such as Atwell Rd near Crestview and Okaloosa Ave in Valparaiso. Never drive through flooded roads or near downed lines.
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Report boating hazards to FWC
Watch for floating and sunken debris at boat ramps and on the water. Report hazards to navigation to the Florida Fish and Wildlife Conservation Commission.
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City of Pensacola road closures
Status of roads inside Pensacola city limits.
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City of Fort Walton Beach
City storm update last updated Tuesday Oct 13.
Main city line for Fort Walton Beach. Some city offices have moved for now to the Recreation Center at 132 Jet Drive NW because of storm damage.
107 Miracle Strip Parkway SW, Fort Walton Beach, FL 32548
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City of Destin
Main city line for Destin. The city asks residents to report Isaias damage on the county's online form.
4200 Indian Bayou Trail, Destin, FL 32541
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City of Crestview Hurricane Isaias information
Crestview's official Isaias page with debris rules, cleanup help and city services. Email questions to pio@cityofcrestview.org with 'Hurricane Isaias' in the subject.
198 North Wilson Street, Crestview, FL 32536
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City of Niceville
Main city line for Niceville. For Public Works, use extension 2004.
208 N Partin Drive, Niceville, FL 32578
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Mid-Bay Bridge and Spence Parkway tolls suspended
Tolls suspended per the Governor's Oct 12 update.
The state has stopped collecting tolls on the Mid-Bay Bridge and Spence Parkway in Okaloosa County, and on the Garcon Point Bridge in Santa Rosa County.
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FL511 road and bridge conditions
The state's live map of road and bridge closures and detours. Check the website or app before you drive. Never drive through flooded roads.
Hours: 24/7