Official updates
Posts from county, city, utility, police, and fire agencies in the last week, plus local news coverage, checked every 30 minutes. Each one links to the original.
Latest official updates
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Insurance Assistance Hubs open to help file storm damage claims
The Department of Financial Services is hosting Insurance Assistance Hubs where representatives from major insurance carriers and the Division of Consumer Services help Floridians file storm damage claims. If you cannot visit a hub, call 1-877-MY-FL-CFO (1-877-693-5236). Specific hub locations and dates were not listed in the update.
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Free Community Meal Distribution Tonight at Jernigan's Landing in Milton
The Jack Brewer Foundation will hand out 1,000 free prepared meals tonight, Tuesday, October 13, 2026, starting at 6 p.m. at Jernigan's Landing in Milton. Limit of four meals per vehicle, first come first served while supplies last. Enter via Canal Street, then Pine Street, then Willing Street.
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Milton utility update: report water or gas outages; boil water notice in effect
The City of Milton has restored water service to much of the city, but customers still without water or natural gas should call 850-983-5400 to report outages. A precautionary boil water notice remains in effect until further notice and may be lifted as early as October 14 or 15 pending water quality tests. Continue boiling water for drinking, cooking, and brushing teeth until the notice is officially lifted.
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Insurance Assistance Hubs open in Pensacola and Destin for Isaias claims
The Florida Department of Financial Services has opened Insurance Assistance Hubs where policyholders can meet directly with insurance company representatives about storm-related claims. The Pensacola hub at UWF (11000 University Parkway, Parking Lot B) runs October 13 and following days, 9 AM to 4 PM. The Destin hub at Morgan Sports Complex (4200 Indian Bayou Trail) opened October 12 and following days, 9 AM to 4 PM.
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Milton City Council meeting cancelled Oct 13 for hurricane recovery
The City of Milton cancelled its regularly scheduled City Council meeting for Tuesday, October 13, 2026, so staff can focus on Hurricane Isaias recovery. Work continues on restoring services, coordinating disaster assistance, and clearing storm debris. Residents can contact the city at 850-983-5400.
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Free hurricane cleanup buckets Oct 13 at Lowe's in Ensley, Gulf Breeze, Milton
Lowe's is giving away free hurricane cleanup buckets starting at 10 AM on October 13 at its Ensley, Gulf Breeze, and Milton locations. Each bucket includes sponges, flashlights, bottled water, trash bags, goggles, and hand sanitizer. A total of 240 buckets will be distributed.
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USPS suspends mail delivery and retail operations in Northwest Florida ZIP codes
USPS has temporarily suspended mail delivery and retail operations across 60 ZIP codes in Northwest Florida due to Hurricane Isaias, effective immediately. Affected areas include Pensacola, Cantonment, Molino, Milton, Pace, Gulf Breeze, Navarre, and surrounding communities in Escambia, Santa Rosa, and Okaloosa counties. There are no alternate sites available; check the affected ZIP code list to see if your area is impacted.
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From local news
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Water service restored to most areas in Milton, but boil water notice remains
City of Milton water service has been restored to most areas after Hurricane Isaias, but the precautionary boil water notice remains in effect until further notice. The notice could be lifted as early as October 14 or 15 pending two rounds of water quality testing; keep boiling water for drinking, cooking, and brushing teeth until then. Customers still without water or natural gas service should call (850) 983-5400 to report outages.
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WATCH LIVE: Gov. DeSantis gives Hurricane Isaias recovery updates in Jay
Gov. Ron DeSantis is giving a Hurricane Isaias recovery briefing at the Jay Community Center in Santa Rosa County, scheduled for 4:30 p.m. Tuesday, Oct. 13. The briefing is being streamed live by WEAR ABC 3.
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Santa Rosa schools closed until Monday; volleyball district tournaments proceed
Santa Rosa County schools will not reopen until Monday, Oct 19, due to Hurricane Isaias damage. District volleyball tournaments are the only exception and may proceed this week; no other sports are allowed until schools reopen.
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Santa Rosa schools to reopen Oct. 19, delayed from Oct. 14
The Santa Rosa County School Board voted 5-0 on Oct. 13 to delay reopening schools to Oct. 19, scrapping the Oct. 14 plan. Schools without power or water, including Milton High, Avalon Middle, Bennett C. Russell Elementary, and Jay Elementary, will not open until restored. Officials said the delay lets families and teachers continue recovering from Hurricane Isaias.
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Holley-Navarre Water System urges sparing sewer use as lift stations lack power
Holley-Navarre Water System says its wells are in good condition, but wastewater lift stations remain without power and crews are working with FPL to restore it. Members should limit showers, laundry, dishwashing, and other wastewater-generating activities to reduce the risk of sewage backups into homes. Water or wastewater emergencies can be reported to HNWS at 850-939-2427, though response times may be affected by conditions.
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United Way of West Florida activates recovery fund following Hurricane Isaias
United Way of West Florida has activated the UWWF Recovery Fund to support Hurricane Isaias relief in Escambia and Santa Rosa counties, distributing donations through local organizations. Donations can be made online, with separate links for Escambia/Santa Rosa and Okaloosa/Walton counties.
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Hancock Whitney contributes $100K to Hurricane Isaias recovery via United Way
Hancock Whitney is donating $100,000 to Hurricane Isaias recovery, split equally between United Way of West Florida and United Way Emerald Coast. The funds will help connect individuals and families with essential resources and assistance as communities rebuild. Announced October 13, 2026.
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Salvation Army adds more meal and water service locations in Pensacola area
The Salvation Army is serving lunch and dinner plus water at several locations in Escambia and Santa Rosa counties, including Wedgewood Community Center, Carver Park in Cantonment, Century Community Shelter, Milton, and Pace. Lunch only is served at the Downtown Library in Pensacola and dinner only at the Brownsville Community Center parking lot. Updates are posted at SalArmyEDS.org.
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T-Mobile to provide free Wi-Fi, device charging to Northwest Florida residents
T-Mobile is offering free Wi-Fi and device charging to all Northwest Florida residents after Hurricane Isaias, regardless of their phone provider. Locations are available in Pensacola and Navarre. Check T-Mobile's news release for exact site addresses.
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FPL to serve 200 hot meals in Milton after Hurricane Isaias
FPL will serve 200 free hot meals at East Milton Park on Bobby Brown Road in Milton on Tuesday, October 13 at noon. Meals are first-come, first-served and limited to 200 people.
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FPL says 85% of customers restored after Hurricane Isaias
As of Monday at 10 p.m., FPL has restored power to more than 85% of customers impacted by Hurricane Isaias, over 380,000 outages, and expects restoration essentially complete in Escambia and Santa Rosa counties by end of day Tuesday, Oct. 13. Customers without power can visit one of more than 10 FPL customer outage relief stations for ice, water, and answers. Homes with damage may need a licensed electrician to safely accept power, and eligible customers can apply for FPL's Care to Share financial assistance at FPL.com/assistance.
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Santa Rosa County schools to remain closed until next Monday as board passes motion
The Santa Rosa County school board voted Tuesday morning to keep all schools closed until next Monday, Oct. 19, despite the governor's office directing a Wednesday reopening. Several schools still need repairs and power restoration, and the district says schools will not open if they are not safe.
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Santa Rosa County evacuation orders rescinded, dusk until dawn curfew lifted
Santa Rosa County rescinded evacuation orders for Zones A, B and C on Monday, Oct 12, and the sheriff's office lifted the dusk until dawn curfew. Residents returning to Navarre Beach are urged to use extreme caution, and visitors should not go to Navarre Beach at this time.
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