Power, water & utilities
Report power outages and gas leaks, and check boil-water notices.
Text 4 to (850) 898-1741 to get this list on your phone.
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ECUA boil water notice: Pensacola Beach and some streets
Partly lifted Oct 13, 11 a.m. per ECUA. Pensacola Beach expected to clear by Wednesday Oct 14.
Boil-water notice is lifted for most of mainland Escambia and all of Perdido Key. Pensacola Beach and some mainland addresses must still boil water. Check the list.
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Escambia River Electric Cooperative (EREC): report outage
For EREC members in north Escambia County. The automated line takes outage reports any time.
Hours: 24/7
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Pensacola Energy: gas leak emergency
If you smell gas, leave right away with people and pets, then call from a safe place. Also call to get gas turned back on and pilots relit.
Hours: 24/7
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Phone charging and free Wi-Fi: Hitzman and Bayview Parks
Announced by City of Pensacola and Escambia County Update #9 (Oct 12). No hours or end date posted.
Spectrum charging stations and internet hotspots at Hitzman Park and Bayview Park in Pensacola.
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ECUA water and sewer service (Escambia)
Emerald Coast Utilities Authority customer service, and after-hours line for water or sewer emergencies like main breaks.
Hours: Customer service Mon-Fri 8:30am-5pm
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Florida Power & Light (FPL): report outage or downed line
Report a power outage or a downed power line. Check the restoration map for the Northwest Florida area.
Hours: 24/7
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Florida boil water notices list
List updated Oct 13. Your utility's own notice is the final word.
The Department of Health's statewide list of active boil water notices. If you are under a notice, boil tap water for at least one full minute or use bottled water.
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FPL outage relief stations (ice, water, answers)
FPL said Oct 12 it expects restoration in Escambia and Santa Rosa to be essentially complete by end of day Oct 13.
FPL has customer relief stations with ice, water, and help for people still without power.
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T-Mobile free Wi-Fi and device charging
Free Wi-Fi and device charging available to all residents in Pensacola and Navarre, regardless of which provider they use.