Power, water & utilities
Report power outages and gas leaks, and check boil-water notices.
Text 4 to (850) 898-1741 to get this list on your phone.
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Santa Rosa boil water notices
In effect for ALL customers per Santa Rosa County Update #11 (Oct 12, 6 p.m.). The county resources page checked Oct 13 no longer lists Midway Water. City of Milton says its notice could lift Oct 14 or 15 after testing. Navarre Beach water is restored but under the notice.
Boil tap water for drinking and cooking if you get water from: City of Milton, Navarre Beach Water, Pace Water System, Town of Jay, Bagdad Garcon Point Water, or Midway Water.
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City of Milton: report no water or no gas
City asked for outage reports Oct 13. Boil water notice still in effect; city says it may lift Oct 14 or 15 after testing.
City of Milton utility customers still without water or natural gas should call to report it, even if neighbors have service. Some low water pressure is expected while power comes back.
6738 Dixon Street, Milton, FL 32572
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Escambia River Electric Cooperative (EREC): report outage
For EREC members in Santa Rosa County. The automated line takes outage reports any time.
Hours: 24/7
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CHELCO (Choctawhatchee Electric): report outage
For CHELCO members in Santa Rosa County. Report outages by phone or the MyCHELCO app.
Hours: 24/7
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Florida Power & Light (FPL): report outage or downed line
Report a power outage or a downed power line. Check the restoration map for the Northwest Florida area.
Hours: 24/7
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Florida boil water notices list
List updated Oct 13. Your utility's own notice is the final word.
The Department of Health's statewide list of active boil water notices. If you are under a notice, boil tap water for at least one full minute or use bottled water.
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FPL outage relief stations (ice, water, answers)
FPL said Oct 12 it expects restoration in Escambia and Santa Rosa to be essentially complete by end of day Oct 13.
FPL has customer relief stations with ice, water, and help for people still without power.
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T-Mobile free Wi-Fi and device charging
Free Wi-Fi and device charging available to all residents in Pensacola and Navarre, regardless of which provider they use.