Power, water & utilities
Report power outages and gas leaks, and check boil-water notices.
Text 4 to (850) 898-1741 to get this list on your phone.
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CHELCO (Choctawhatchee Electric): report outage
Report a power outage to CHELCO any time, or use the MyCHELCO app or outage map. CHELCO said it had restored nearly 68,000 of more than 71,000 meters as of noon Oct 13.
Hours: 24/7
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Okaloosa Gas District: if you smell gas
If you smell gas, leave the area and call Okaloosa Gas District or 911. Late payment penalties are on hold because of mail delays.
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Mary Esther: keep conserving water (sewer)
11 of 13 lift stations back on FPL power as of 5 p.m. Oct 12; conservation still requested, per City of Mary Esther.
Mary Esther tap water is safe and there is no boil water notice, but please keep using less water while sewer lift stations get back on power. For a water or sewer emergency after hours, call Jacobs.
Hours: 24 hours
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Okaloosa County Water and Sewer emergency line
Report county water or sewer problems after hours, on weekends and holidays. During business hours call 850-651-7171.
Hours: After hours, weekends and holidays
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Okaloosa Island water: keep conserving
County update Oct 11, 10:15 a.m.: service restored, conservation still requested.
Water and sewer on Okaloosa Island are working again, but the system is still strained. Use only the water you need.
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Boil water notices: none listed for Okaloosa
No Okaloosa entries on the DOH statewide list updated Oct 13.
The state health department's list shows no boil water notices for Okaloosa County water systems. If your utility tells you to boil water, follow its instructions.
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Fort Walton Beach utilities: no shutoffs or late fees
Per City of Fort Walton Beach post-storm update (last updated Oct 13).
The city is not cutting off water or charging late fees during hurricane recovery. Customer Service has moved for now to the Recreation Center. You can also pay online or at the City Hall drop box (no cash).
Fort Walton Beach Recreation Center, 132 Jet Drive NW, Fort Walton Beach, FL
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Destin Water Users
DWU Isaias advisory says 'fully operational' (checked Oct 13).
Water utility for most of Destin. It reports it is fully working after Isaias.
218 Main Street, Destin, FL 32541
Hours: Same number after hours
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Florida Power & Light (FPL): report outage or downed line
Report a power outage or a downed power line. Check the restoration map for the Northwest Florida area.
Hours: 24/7
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Florida boil water notices list
List updated Oct 13. Your utility's own notice is the final word.
The Department of Health's statewide list of active boil water notices. If you are under a notice, boil tap water for at least one full minute or use bottled water.
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FPL outage relief stations (ice, water, answers)
FPL said Oct 12 it expects restoration in Escambia and Santa Rosa to be essentially complete by end of day Oct 13.
FPL has customer relief stations with ice, water, and help for people still without power.
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T-Mobile free Wi-Fi and device charging
Free Wi-Fi and device charging available to all residents in Pensacola and Navarre, regardless of which provider they use.